Go to Spires
English
;
English
Go to Spires
English
;
English
All Collections
The Student Guide
The Student Guide
Everything you need to know about Spires
By Shahid and 1 other
2 authors
45 articles
Welcome to Spires!
House Rules
Getting Help from the Spires Team
How Spires Works
How to Request a Tutor
Communicating with Tutors
Scheduling Classes
Starting Classes
How Lessonspace works
Payments
Troubleshooting
I forgot my password
I have not heard from any tutors
I lost my messages with a tutor
The classroom is not opening
Microphone, audio and internet problems
I want to cancel or reschedule a class
Failed payments
I have been overcharged
FAQs - Online Tutoring
How does online tutoring work?
What do I need for online tutoring?
FAQs - Requests
What is a background check?
What does the ordering of the tutors mean?
Can a tutor come to my house?
Can a tutor complete my work for/with me?
How do I edit a Request?
How to close a request
FAQs - Communications
How to contact a tutor
How can I contact a tutor I have seen?
How do I call a tutor?
How can I add a Student or a Parent/Guardian to my account?
How to share files with a tutor
How do I close a conversation?
FAQs - Classes and Scheduling
How to leave a review for your tutor
How to request a class
Do you offer free trials?
What is offline/prep work?
How do I have a class?
Can I test the classroom?
What happens if I miss a class?
Where can I find my class recordings?
FAQs - Payments
Refer your friends to Spires and earn 100
Why do I need to add a card?
How much does the tutor charge?
How do I pay?
How can I see my payments?
Do you offer discounts?
