Payments on Spires are made after successful classes.
*** After a class, the tutor will submit a payment, your card is debited automatically, and the payment is transferred to the tutor ***
You will be prompted to enter you card details when trying to schedule your first class.
If you do not, your class will not be confirmed. You can post requests and browser and communicate with tutors for free. However, you must add a card to request or confirm a class on Spires, even if it is a free class. More information on why can be found here.
Our payment processor is Stripe, and payments can only be made via credit or debit card only. We do not accept any other form of payment. Stripe accepts all major credit cards (Visa, Mastercard, American Express etc).
*** We do not store your card details ***
Card details are stored by Stripe who use military grade encryption. They are one of the largest payment providers in the world. Spires uses the same system as Uber, Deliveroo, Lyft and Zoom.
See this guide for more information on how the payment system works.