Spires

The student guide is has videos and articles to explain how Spires works, and answer common questions, all from the student's point of view

The Student Guide - Answers to questions from students

How to troubleshoot Audio/Video problems in Lessonspace

Lessonspace Audio/Video issues

Contract cheating, academic misconduct, plagiarism and how to report it

Cheating, Plagiarism and Unethical Jobs

What to do when the classroom does not open

The classroom is not opening

If your student does not turn up you can still charge them

A student missed a class

Mistakes happen but repeat offenders will be removed from Spires

Missing classes as a tutor

Cancelling or rescheduling a class

When you get an error using the phone calling system, you will need to book a free meeting instead

What does "enable low risk permission" mean?

Simple and easy tips to keep you safe online

Cybersecurity: Tips to keep your accounts safe

All users must ensure their devices have fully updated operating systems and browsers. This is crucial for the stability, performance, and security of the platform, as well as for the…

Is Your Device Up to Date? ⚙️

Shahid Lakha

Holly

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.