Everyone who tutors on Spires is bound by our terms and conditions.
To summarise what we expect from tutors, we have a few simple rules to follow.
Watch the video or read the text below:
Rules for tutors
Be professional and act with integrity: Missing classes frequently or without prior communication; ignoring emails or messages; rudeness to either our staff or clients; complaints about poor quality tutoring and/or consistently low tutor scores will lead to a formal review of your account.
Do not engage in academic misconduct: Tutors cannot complete work for students, nor should they help with exams or assignments where guidance is given that students must complete it by themselves. We trust tutors to determine what constitutes unethical help but have a zero tolerance policy towards anyone found to be engaging in it. More information on what constitutes unethical help here.
Do not to exchange private details with students: The system is designed to offer safeguarding and privacy for both tutors and students and certain professional indemnities for tutors. It has everything built in for communications; including free international phone calls, messages and emails, file sharing and video calls. We understand that legitimate circumstances arise where you need to contact a client urgently (tech failures, emergencies etc) but in this case just contact us via the blue button and we will help.
Do not to solicit private arrangements: Everything is recorded centrally on Spires and if we suspect that you are trying to solicit clients, and we find you to be doing so, we reserve the right to suspend your account and seek remediation. If you are unhappy with prices or commissions, or the client is, we are always willing to discuss changing them, so talk to us.
In short, we only allow the best and most experienced tutors to work on Spires and expect professionalism and honesty from them at all times. By upholding these rules, Spires is viable for everyone.
Tutors who do not uphold these rules will at the first instance be blocked from the jobs board and prevented from taking on new students pending a formal review of their account and activities.
Serious breaches will result in suspension of your account on Spires and any of our partner companies, the reassignment of your clients and we could even seek damages in extreme cases.
Our full terms and conditions are available here.