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Collecting reviews from Students

How reviews work on Spires

Shahid Lakha avatar
Written by Shahid Lakha
Updated over a week ago

How students review a class

Students review a class the same way you do.

At the end of a class, a pop up window will open and ask them to leave a review:

You can ask them to use this to leave a rating, or if something went wrong with the class you can tell them to click "Technical issue". They can also opt to skip this.

If they choose the option to skip rating, the class will still be available to rate from their classes tab:

However, if they skip the rating again, it will dismiss the card and they will need to use the edit review function. The students have two weeks to edit or change their review, after this time it cannot be changed.

We only show the last 10 reviews for tutors, so your review may replaced with reviews from newer students.

Collecting testimonials for your profile

Tutors have a different section of their profile for students feedback, which they can add to themselves. We designed this with the idea in mind that many tutors are new to Spires, but maybe been teaching/lecturing for anything from 5-30 years. This section is used as a way of providing reviews for tutors who have not had any students through Spires who have left a review at the end of their class.

Tutors have a section of their profile that looks like this:

You can ask your student for a testimonial, where they can write a paragraph and send it to you through the messenger. You can then copy and past this into the testimonials section of your profile.

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